Our Team

Tom Rausch, LUTCF
Owner / Agent
920-924-2131
920-924-3707
920-960-5845
Tom has been in the insurance industry since 1981. He has been involved in many related organizations including past president of the Fond du Lac Association of Insurance and Financial Advisors and past president of Wisconsin Association of Insurance and Financial Advisors. The agency is a member of the PIA (Professional Insurance Agents).
Tom served as the State Commissioner for (USA) Softball of Wisconsin for 10 years. He is in his 17th year as a USA National Council Member as Commissioner Emeritus. When he has time, he and his wife, Karen enjoy golfing and traveling abroad.

Karen Rausch
Agent / Customer Service
920-924-2131
920-924-3707
Karen is licensed in property, casualty and life insurance but her main focus is health insurance. She is a member the Healthcare.gov Champions Circle, a distinction awarded to agents that have excelled in providing knowledgeable service to individuals in the Marketplace. Also in her portfolio are products for the 65+ individual, including Medicare Advantage Plans, Medicare Supplements and Prescriptions Drug Plans.
She enjoys golfing and traveling, as well as spending time with family, friends and their 3 cats.

Susan Riegert
Agent / Customer Service
920-924-2131
920-924-3707
Susan is a licensed professional in property, casualty, health and life. She is a graduate of UW-Oshkosh, has a strong background in marketing and customer service. Susan is a member of the Brooke Industries Board of Directors.
In her spare time, she enjoys spending time with her husband Marty and daughter Kali. They are active in their church as well as community volunteering.

Tony Walters
Agent
920-924-2131
920-924-3707
Tony is a licensed professional insurance agent at Rausch Insurance Agency, a company built on strong family and community values. He is passionate about helping clients and takes pride in building long-lasting relationships through excellent customer service and reliable follow-through.
From the moment your coverage begins—and for years to come—Tony is committed to being there whenever you need guidance. His goal is to ensure every client receives personalized insurance solutions that fit both their needs and their budget.
Outside the office, Tony and his wife, Gina, enjoy boating, golfing, and spending quality time with family and friends.
Reach out to Tony anytime to discuss how he can help protect you and your family with home, auto, and life insurance.

April Bonlander
Agent / Customer Service
920-924-2131
920-924-3707
April is newly licensed in property and casualty. She has been part of the team since 2021. She has a background in customer service and looks forward to working with our clients.
She enjoys spending time with her husband Troy and three children; Drew, Shelby and Logan. They enjoy traveling for sports and spending time with family & friends.

Jack Walters
Agent
920-924-2131
920-924-3707
Jack is a newly licensed professional in property and casualty. He is a graduate of UW-Oshkosh and has a background in IT and customer service. With a strong understanding of risk management, and a growing specialization in cybersecurity, he brings a modern approach to coverage, helping clients stay protected in an increasingly digital world. He is committed to clear communication and building long-term relationships built on trust.
Outside of work, Jack can usually be found on the golf course or enjoying the outdoors.
